How to Access Smart Square Piedmont (Login Made Simple)
Piedmont Healthcare operates across multiple states with thousands of employees. Smart Square Piedmont centralizes workforce management—from scheduling to time tracking to resource allocation—for Piedmont Healthcare employees.
This guide covers:
- Complete Smart Square Piedmont login instructions
- Mobile app features and functionality
- How to use scheduling tools effectively
- Piedmont Henry Hospital’s implementation
- Password recovery procedures
- Answers to common questions
How to Use the Smart Square Piedmont Login Step-by-Step
Let’s get straight to the Smart Square Piedmont login process.
Finding the Correct Login Page
Navigate to the URL Piedmont Healthcare provides for Smart Square access, typically piedmont.smart-square.com. Use the exact URL your supervisor or Piedmont IT department provided, as different Piedmont facilities may use slightly different addresses.
Understanding the Two Login Options
The portal displays two distinct login methods using different authentication systems.
Option 1: Continue to Smart Square
This is the primary login method for most Piedmont employees. Click “Continue to Smart Square.”.
Enter your Piedmont credentials:
- Email field: Your Piedmont Healthcare email address
- Password field: Your Piedmont network password
Click “Sign In.”
Option 2: Alternate Login
Some Piedmont departments use a simplified login process. Click “Alternate Login” if instructed by your supervisor.
Enter:
- Login: Your username (often your employee ID number)
- Password: Your assigned password
Click “Login.”
Entering Your Credentials Correctly
Your username or employee ID provided during Piedmont onboarding might be:
- Your full Piedmont email address
- Your employee ID number
- A custom username
Passwords are case-sensitive. First-time users receive a temporary password from Piedmont IT or a supervisor. The system prompts you to create a new permanent password after initial login.
Completing the Login Process
After entering credentials, click “Login” or “Sign In.”
- If credentials are correct: You’re redirected to the Smart Square main dashboard.
- If credentials are incorrect: An error message appears. Verify your information and try again.
What You See After Login
The Smart Square Piedmont interface displays:
- Your current schedule
- A navigation menu for accessing features
- Notifications about pending requests or schedule changes
- Quick links to common tasks
Security and Access Issues
- Account locked: Contact the Piedmont IT help desk with your employee ID.
- Page won’t load: Check your internet connection, verify the URL, clear your browser cache, or try a different browser.
- First-time users without credentials: Contact your supervisor, Piedmont HR, or the Piedmont IT department.
Smart Square Piedmont App
Smart Square Piedmont’s mobile capabilities extend workforce management beyond desktop computers.
Staffing Optimization Features
The app uses algorithms to analyze staffing needs in real time.
Data points considered:
- Current patient census across all units
- Patient acuity levels
- Individual staff member availability
- Skill sets and certifications
- Historical demand patterns
Smart Square processes this data and recommends optimal staffing levels, helping prevent overstaffing and understaffing.
Schedule Management Interface
The mobile app provides:
- View complete schedules — see shifts for coming weeks or months with full details
- Request time off — submit vacation, sick leave, or personal day requests
- Swap shifts with colleagues — submit swap requests directly
- Communicate preferences — update scheduling preferences
Automated notifications alert you about:
- Schedule changes or updates
- Time-off request approvals or denials
- Shift swap requests from coworkers
- Available open shifts
Time and Attendance Tracking
Smart Square automates time tracking. Clock in and out directly in the app with automatic recording of location and exact time.
The system tracks:
- Start and end times for each shift
- Break durations (automatically deducted)
- Overtime hours accumulated
- Shift differentials earned
Data flows directly into Piedmont’s payroll system. Labor regulation compliance is built in.
Communication and Collaboration Tools
Smart Square facilitates secure messaging:
- Send direct messages to coworkers or managers
- Receive messages from managers about schedule changes
- Create group conversations for your unit or department
Messages deliver in real time with documented timestamps.
Analytics and Reporting Access
Managers can access analytics through the mobile app:
- Staffing patterns by unit, day, and time
- Scheduling efficiency metrics
- Workforce performance data
- Customized reports for presentations or budget planning
Integration with Piedmont Systems
Smart Square integrates with:
- Payroll for automatic time data transfer
- Credentialing systems to verify certifications
- Patient census systems for real-time demand data
- HR databases for employee information
Downloading the Mobile App
- Android users: Google Play Store > Search “Smart Square” > Download the official app
- iOS users: App Store > Search “Smart Square” > Download the official app
App size is approximately 50–100 MB. Requires iOS 13+ or Android 8+.
Smart Square Scheduling Piedmont
Accessing the Scheduling Module
Log in to Smart Square Piedmont. Locate the scheduling module in the navigation menu:
- Scheduling
- My Schedule
- Workforce Scheduling
- Calendar
Viewing Your Current Schedule
The scheduling module displays your schedule in calendar format.
Information visible:
- Dates for current and upcoming weeks
- Shift start and end times
- Unit or department assignments
- Location within the hospital or facility
- Other staff members scheduled alongside you
Toggle between daily, weekly, and monthly views.
Requesting Time Off
Locate the “Time-Off” or “Request Absence” feature.
Steps to submit:
- Select the dates you need off.
- Provide details:
- Reason for absence
- Full-day or partial-day absence
- Notes for your manager
- Review and submit.
Your manager receives immediate notification, and you receive confirmation of submission.
Receiving Schedule Updates
Smart Square Piedmont sends automated notifications:
- Time-off request approved or denied
- Shift swap approved
- Updated assignments
- New open shifts
Set notification preferences in your profile for emails, text messages, or in-app notifications.
Smart Square Piedmont Henry Hospital
Piedmont Henry Hospital adopted Smart Square as its primary scheduling and workforce management solution.
How Piedmont Henry Uses the Platform
The platform transformed hospital operations:
- Automated scheduling replaced manual roster creation
- Time and attendance tracking provides accurate records
- Shift swapping occurs through the system with approval workflows
- Resource allocation improves through data analysis
Staff Benefits at Piedmont Henry
- Easy schedule access: View complete schedules from any device
- Time-off requests: Submit digitally with transparent tracking
- Shift trades: Find coworkers to swap shifts
- Work-life balance: Manage your schedule proactively
- Reduced administrative burden: Less paperwork, faster approvals
Communication Improvements
Smart Square enables real-time communication:
- Instant updates when census changes require staffing adjustments
- Coordination of shift changes and coverage needs
- Faster response to changing conditions
Data-Driven Workforce Decisions
Piedmont Henry administrators use Smart Square analytics to:
- Identify staffing patterns
- Recognize trends in overtime and attendance
- Make data-informed hiring decisions
- Optimize resource allocation
Contributing to Healthcare Quality
Proper staffing enables quality care delivery. Efficient scheduling supports staff wellbeing. Clear communication strengthens teamwork.
How to Recover a Forgotten Password on Smart Square Piedmont
Step 1: Navigate to the Login Page
Visit the Smart Square Piedmont login page. Don’t attempt multiple password guesses.
Step 2: Locate the Password Recovery Option
Find the “Forgot Password” link near the login fields.
Step 3: Click the Password Recovery Link
Click to initiate the reset process.
Step 4: Provide Identity Verification Information
Enter requested information:
- Your registered email address
- Your username or employee ID
- Answers to security questions (if applicable)
Step 5: Submit Your Information
Click Submit. The system processes your request.
Step 6: Check Your Email
Look for a message from Smart Square Piedmont or Piedmont Healthcare. Check spam/junk if needed.
Step 7: Follow Email Instructions
Click the secure link in the email. Password reset links typically expire after 24 hours.
Step 8: Create Your New Password
Password requirements typically include:
- Minimum length (usually 8–12 characters)
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
Step 9: Confirm Your New Password
Enter the new password again in the confirmation field.
Step 10: Log In with Updated Credentials
Return to the login page. Enter your username and new password. Store your new password securely.
FAQs
Conclusion
Smart Square Piedmont consolidates schedule viewing, time-off requests, shift swapping, and communication into one accessible system.
Employees gain autonomy over schedules with transparent request processes and real-time updates. Managers benefit from automated notifications, data analytics, and streamlined workflows. Patients receive better care through intelligent scheduling algorithms that help maintain proper staffing levels.
If you want to see how another hospital network uses the same system, visit Smart Square HMH for a simple guide on scheduling, login steps, and key features for Hackensack Meridian Health staff.
Access Smart Square Piedmont login at piedmont.smart-square.com for modern healthcare workforce management.